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General (delivery) Terms & Conditions
We are currently in the early stages of service development, thereforeconstant changes of the general termsand conditions are possible in order to improve our web sites and services.
These general terms of Internet tickets sale service determine the terms under which the provider of service Aquapark Istralandia d.o.o. (Hereinafter Aquapark Istralandia) will provide the service to its customers (hereinafter the Buyer) on its websites http://istralandia.com/ and http://istralandia.hr/. The service we provide through our websites is the selection and purchase of tickets for Aquapark Istralandia. We are currently in an early stage of developing our sites and service. This means that we continually change and improve the service and website.

The basic Service
Aquapark Istralandia online ticket sale is intended to facilitate and accelerate the process of buying tickets for personal, non-commercial use. It allows you to print tickets with a valid bar code. Scaning the bar code allows you to enter the Aquapark Istralandia.

Ticket purchase

Online ticket purchase
On the websites http://istralandia.com/ and http://istralandia.hr/ the Buyer can buy a ticket online. It is considered that a contract of carriage is concluded after a successful payment transaction, after which the ticket and the invoice are submitted to the Buyer’s email address.

Buyer’s obligation
The Buyer is obliged to print out the ticket and invoice and bring them along. By entering the Aquapark Istralandia, the Buyer is obliged to scan thebar code of the ticket and is required to keep the invoice during the entire stayin Aquapark Istralandia.

Fees and mode of payment
Ticket prices are clearly marked and visible at every step of the purchase. No hidden costs or additional fees appear in the sale procedure. Payment on our service is only possible with zhe following credit cards: Mastercard, Maestro, American and Visa.

Refund
There is no refund for purchased entrance tickets under no circumstances.

Protection of Privacy
Aquapark Istralandia is committed to protect its customers’ personal data in a way that it collects only the necessary, basic information about customers/users that are necessary to fulfill our obligations. It is also committed to inform its customers about the way the collected data is used and to give customers a choice about the way of using their data including the decision whether or not they want to have their name removed from the lists used for marketing campaigns. All user information provided will be kept strictly confidential and available only to those employees who need such information to perform their job. All employees of Aquapark Istralandia and business partners are responsible for respecting the principles of the policy.

Amendment of these Terms
Our service range will constantly keep expanding in the future. Therefore, we reserve the right to modify and amend these Terms at any time. If you do not agree with the changes in the Terms or with a particular clause, we ask that you discontinue the use of our services no later than the effectiveness of those changes.

Contact
If you believe that a content on our service sites is infringing, especially the intellectual property of others (or yourself), you should inform us about it as soon as possible.

Aquapark Istralandia d.o.o.
Ronki 1
52474 Brtonigla
OIB:32451961067
E-Mail: info@istralandia.com

We also welcome your feedback, criticism, suggestions and praise. Help us to improve the service for our users. Write to us atinfo@istralandia.com

Miscellaneous
For any further questions relating to ticket sales, please feel free to contact us at the following address:
Aquapark Istralandia d.o.o.
Ronki 1
52474 Brtonigla
E-Mail: info@istralandia.com

Disclaimer
The content of this web site is available to the public for information purposes only. Aquapark Istralandia makes every reasonable effort to ensure that integrity and accuracy of information is current. Aquapark Istralandia reserves the right to change the content or functioning of this web site at any time and without prior notice. Aquapark Istralandia will not be liable or held responsible for any inaccuracies, omissions or failure to post content on this web site. Such errors may be, but not exclusively, caused by human error data entry, printing, formatting or scanning. Furthermore, under no circumstances will Aquapark Istralandia be held liable for any damages, losses or expenses that may arise as a result of information and content featured on this web site.Aquapark Istralandia will not be liable or held responsible for the content of other websites linked to http://istralandia.com/ i http://istralandia.hr/ or liable for any loss of data or income as a result. Furthermore, Aquapark Istralandia assumes no responsibility for temporary unavailability of the web site that is caused by technical problems beyond the control of the Company.

Statement on security

Online tickets can only be paid by the following credit cards:Mastercard, Maestro,American i Visa. Aquapark Istralandia uses HT Pay Way service for online autorization of credit cards(Visa, Mastercard, Maestro, American).

Aquapark Istralandia does not store credit card numbers, and other data are not available to unauthorized persons.
HT Pay Way applies state-of-the-art data protection methods – Secure Socket Layer (SSL) protocol with 128-bit data encryption and a MD5 algorithm.The ISO 8583protocol ensures that the data exchange between the HT Pay Way system and card authorisation centres is conducted on a private network that is protected from unauthorised access by a double firewall.Confidentiality of your data is protected and secured by utilization of SSL encryption. Web pages for payment via Internet are secured by utilization of Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a procedure of data encryption in order to prevent unauthorized access during their transmission.
This enables a secure data transfer and prevents unauthorized data access during communication between user and PayWay Payment Gateway and vice versa.

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